International freight can seem daunting for small and mid-sized businesses. Unlike many multinational corporations, which may move thousands of containers per month, you may ship only a handful. Yet you face the same complexities: port congestion, customs compliance, carrier selection, and unpredictable transit times.
If you’re new to the world of freight transportation, you may be wondering what exactly a freight forwarder is, what they do, what they’re responsible for, what you as the shipper have to handle, and how forwarders differ from freight brokers and non-vessel operating common carriers (NVOCCs). Well, you’ve come to the right place. We’re going to answer the basic question of what a freight forwarder does compared to other service providers, so you can make an informed decision about purchasing freight and choosing a reliable partner.
